Seasonal Retail Associate — Customer Experience & Framing

Michaels; Urbana (IL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer matching

Job summary

Michaels is hiring at a Michaels store in Frederick, MD for a customer-focused role. You will assist shoppers, locate products, and ensure a fast, friendly checkout experience while handling cash to standards.

The position involves unloading trucks, stocking, and maintaining in-stock conditions with attention to planograms and store recovery. Ideal candidates have retail or customer service experience and are comfortable engaging customers with the Rewards program and private-label credit

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards and enroll them.
• Educate customers on Voice of Customer (VOC) survey.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance; manage returns and re-stocking.

Skills

Retail experience

Customer service

Job description

Michaels is hiring at a Michaels store in Frederick, MD for a customer-focused role. You will assist shoppers, locate products, and ensure a fast, friendly checkout experience while handling cash to standards.

The position involves unloading trucks, stocking, and maintaining in-stock conditions with attention to planograms and store recovery. Ideal candidates have retail or customer service experience and are comfortable engaging customers with the Rewards program and private-label credit