Seasonal Retail Associate: Customer Experience

Michaels of Canada; Livonia (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Job summary

Michaels is hiring at the Store - DET-LIVONIA, MI location. The role focuses on delivering friendly customer service, helping customers find products, and ensuring a fast checkout experience.

You will participate in truck unloading, stocking, planograms, and omni-channel processes such as BOPIS and SFS. Ideal candidates have retail or customer service experience and are able to work in a climate-controlled public retail environment.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Deliver friendly customer service, help customers shop our store, and find what they're looking for
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Support shrink and safety programs
• Interact with others in an accepting and respectful manner; promote commitment to the organization's vision and values

Skills

Retail experience

Customer service

Job description

Michaels is hiring at the Store - DET-LIVONIA, MI location. The role focuses on delivering friendly customer service, helping customers find products, and ensuring a fast checkout experience.

You will participate in truck unloading, stocking, planograms, and omni-channel processes such as BOPIS and SFS. Ideal candidates have retail or customer service experience and are able to work in a climate-controlled public retail environment.