Seasonal Retail Associate – Customer Experience

Michaels Stores; Gilbert (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Employee Assistance Program

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Flexible Spending

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discounts

Job summary

Michaels in Gilbert, AZ is hiring for a store role focusing on customer service, checkout excellence, and knowledge of rewards programs. You will help customers find products, handle transactions, and participate in omni-channel processes like BOPIS and SFS.

The position emphasizes standing for long periods, stocking duties, and maintaining a well-merchandised, in-stock store while supporting company policies and safety standards.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods.
• Strong communication and problem-solving skills.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the rewards program and enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes

Skills

Customer service

Cash handling

Sales support

Communication

POS systems

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

Michaels in Gilbert, AZ is hiring for a store role focusing on customer service, checkout excellence, and knowledge of rewards programs. You will help customers find products, handle transactions, and participate in omni-channel processes like BOPIS and SFS.

The position emphasizes standing for long periods, stocking duties, and maintaining a well-merchandised, in-stock store while supporting company policies and safety standards.