Retail Customer Experience & Stock Associate

The Michael's Companies; Glendale (AZ); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Paid time off

Job summary

Michaels in Glendale, AZ is seeking a Store Associate to help customers, maintain neat shelves, and keep checkout fast and friendly. The role relies on strong customer service and teamwork in a busy retail environment.

Responsibilities include stock, truck unloading, merchandising, and participating in BOPIS/SFS processes while upholding SOPs and safety standards. Benefits are available to eligible team members.

Qualifications

• Preferred retail or customer service experience.

Responsibilities

• Deliver friendly customer service, help customers shop our store, and find what they’re looking for.
• Ensure all customers receive a fast and friendly checkout experience.
• Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Adhere to Standard Operating Procedures (SOPs) and Company policies and standards.

Skills

Retail experience

Job description

Michaels in Glendale, AZ is seeking a Store Associate to help customers, maintain neat shelves, and keep checkout fast and friendly. The role relies on strong customer service and teamwork in a busy retail environment.

Responsibilities include stock, truck unloading, merchandising, and participating in BOPIS/SFS processes while upholding SOPs and safety standards. Benefits are available to eligible team members.