Seasonal Retail Associate: Customer Care & Checkout

Michaels Stores; Bridgewater (MA); On-site; USD 22,000 - 26,000; Full time

Job summary

Michaels Stores is hiring for a store associate role in the United States. You will deliver friendly customer service, help customers shop, and ensure a fast checkout experience while handling cash to standards.

The position includes unloading trucks, stocking shelves, and maintaining in-stock merchandising across the store. The job involves engaging customers about rewards programs, enrolling them, and participating in omnichannel activities like BOPIS and SFS.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers locate products and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Educate customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain in-stock, well-merchandised store and merchandise return/go back process.

Skills

Customer service

Retail experience

Job description

Michaels Stores is hiring for a store associate role in the United States. You will deliver friendly customer service, help customers shop, and ensure a fast checkout experience while handling cash to standards.

The position includes unloading trucks, stocking shelves, and maintaining in-stock merchandising across the store. The job involves engaging customers about rewards programs, enrolling them, and participating in omnichannel activities like BOPIS and SFS.