Seasonal Resort IT Lead: Senior PC Technician

Vail Resorts; Pennsylvania, United States, Northern America, Americas; Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Ski passes

Employee discounts

401(k) plan

Employee assistance program

Training & development

Health insurance (seasonal eligibility

Job summary

Vail Resorts is hiring for winter 2026/27 as a Senior PC Technician Coordinator. This on-site IT role provides end-user support for computer hardware and software across a Windows LAN, supports procurement, creates SOPs, and mentors junior staff while ensuring a safe guest-focused Experience of a Lifetime.

The Senior Coordinator works with the IT team to resolve issues, maintain POS systems, and document solutions, while aligning with safety and service standards.

Qualifications

• Experience delivering end-user IT support in enterprise environments.
• Ability to configure and troubleshoot PC hardware and peripherals.
• Strong communication and documentation skills.

Responsibilities

• Provide day-to-day IT support for hardware and software at a ski resort location.
• Assist with procurement, SOP updates, and training of coworkers.
• Maintain and create documentation/SOPs and track IT tasks in the ticketing system.
• Support point-of-sale systems and remote IT equipment as needed.

Skills

IT support

Windows OS

Hardware basics

Customer service

Time management

Tools

Ticketing system

Job description

Vail Resorts is hiring for winter 2026/27 as a Senior PC Technician Coordinator. This on-site IT role provides end-user support for computer hardware and software across a Windows LAN, supports procurement, creates SOPs, and mentors junior staff while ensuring a safe guest-focused Experience of a Lifetime.

The Senior Coordinator works with the IT team to resolve issues, maintain POS systems, and document solutions, while aligning with safety and service standards.