Ski Resort IT Support Tech — Winter Seasonal

Vail Resorts; Hastings (MN); Vor Ort; USD 29.000 - 30.000; Vollzeit

Benefits dieser Stelle

Ski/Mountain Perks! Free passes for员工,

MORE employee discounts on lodging, f​

Zusammenfassung

The PC Technician: Coordinator is an entry level, on-site IT position that provides day-to-day support, maintenance, and assistance for all IT hardware and software at a Vail Resorts location.

The PC Tech supports and completes a variety of tasks, including providing end-user support for computer hardware and peripherals, creating and updating documentation, and uses a work ticket management system to track progress and document solutions.

Qualifikationen

• Entry-level IT position providing day-to-day end-user support.
• Ability to work on-site, with strong customer service skills.
• Willingness to learn and grow within IT support and safety policies.

Aufgaben

• Provide tier one review and support of software/application issues, escalating as appropriate.
• Use ticketing system to manage start-to-finish work flow for support tickets.
• Support deployment, relocation and re-installation of IT equipment across locations.
• Deliver exceptional guest service while adhering to safety standards.

Kenntnisse

Customer service

Technical troubleshooting

Teamwork

Time management

Documentation

Tools

Ticketing system

POS systems

Windows OS

Jobbeschreibung

The PC Technician: Coordinator is an entry level, on-site IT position that provides day-to-day support, maintenance, and assistance for all IT hardware and software at a Vail Resorts location.

The PC Tech supports and completes a variety of tasks, including providing end-user support for computer hardware and peripherals, creating and updating documentation, and uses a work ticket management system to track progress and document solutions.