Seasonal Reservationist - Guest Experience & Growth

Water Safari; Old Forge (NY); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Beautiful Location

Great Team Atmosphere

Growth Opportunities

Memorable Experience

Job summary

A seasonal resort and campground is seeking a Reservationist who will manage guest bookings and ensure a welcoming atmosphere. The ideal candidate will provide excellent customer service while handling reservations, guest relations, and training new team members. Flexibility for weekends and holidays is required, with opportunities for growth in a friendly team environment. Join us to create memorable experiences for our guests in picturesque Old Forge, NY.

Qualifications

• Previous experience in the lodging industry is a plus, but not required.
• Ability to handle high-pressure situations with a calm demeanor.
• Comfortable working with reservation software and various computer applications.

Responsibilities

• Manage guest reservations with a positive attitude.
• Provide customer service and address guest concerns.
• Work closely with other teams to ensure rooms are ready.
• Communicate policies and procedures to guests.
• Train new team members to ensure great service.
• Solve guest complaints professionally.

Skills

Friendly & Outgoing

Tech-Savvy

Excellent Communicator

Organized & Detail-Oriented

Composed Under Pressure

Flexible Schedule

Job description

A seasonal resort and campground is seeking a Reservationist who will manage guest bookings and ensure a welcoming atmosphere. The ideal candidate will provide excellent customer service while handling reservations, guest relations, and training new team members. Flexibility for weekends and holidays is required, with opportunities for growth in a friendly team environment. Join us to create memorable experiences for our guests in picturesque Old Forge, NY.