Seasonal Reservation Agent - Free Season Pass & Discounts

MOUNTAIN CAPITAL PARTNERS LLC; Brian Head (UT); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Free season pass

Discounts on food, retail, rentals, &_

Job summary

MOUNTAIN CAPITAL PARTNERS LLC is seeking a Reservation Agent for the winter season at Brian Head Resort in Brian Head, UT. The role handles reservations, guest inquiries, and sales with a focus on friendly, efficient service.

Start Date: November 2026; End Date: April 2027. In-person and remote support via phone, email, and chat will be required during day shifts. A strong customer-service mindset is essential.

Qualifications

• Excellent customer service and sales skills.
• Comfort talking to customers over the phone, email, and chat for extended periods.
• Knowledgeable about ski/snowboard industry or willingness to learn.

Responsibilities

• Assist guests with making or changing reservations via phone or email including Lift Tickets, Season Passes, Tubing Tickets, Rentals, Lessons.
• Operate the computer sales system daily.
• Handle POS transactions including credit card, gift card, and resort credit.
• Greets guests and answers questions regarding Ticketing, Season Passes, Reservations, Retail, Dining, Weather, Mountain, Shuttle, Hotel, MCP Collective.
• Cross-train to assist with in-person Tickets/Season Pass sales when necessary.
• Perform other duties as assigned.

Skills

Customer service

Sales

Communication

Multitasking

Positive attitude

Tools

Google Workspace

Job description

MOUNTAIN CAPITAL PARTNERS LLC is seeking a Reservation Agent for the winter season at Brian Head Resort in Brian Head, UT. The role handles reservations, guest inquiries, and sales with a focus on friendly, efficient service.

Start Date: November 2026; End Date: April 2027. In-person and remote support via phone, email, and chat will be required during day shifts. A strong customer-service mindset is essential.