Snow Resort Ticket & Pass Agent — Free Season Pass Included

MOUNTAIN CAPITAL PARTNERS LLC

Brian Head (UT)

On-site

USD 19,000 - 20,000

Full time

14 days+

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Benefits offered by this job

Free season pass

Discounts on food, retail, rentals and

Free transportation to and from work

Job summary

Ticket/Pass Agent – Winter 2026/2027 at Brian Head Resort in Brian Head, UT is a seasonal role. You will greet guests, assist with Lift Tickets, Season Passes, Rentals, Lessons, and Reservations, and operate the POS system.

Candidates should have strong customer service, sales skills, and familiarity with Google Workspace; cash handling is a plus. The position starts in November and offers benefits like free season pass and discounts.

Qualifications

Excellent customer service and sales skills in person, over the phone, or via email.
Create a family-friendly environment for guests and staff.
Knowledge of the Ski/Snowboard industry or willingness to learn.
Familiar with MCP Collective benefits and Pass options.
Knowledge of Lift Ticket, Rental, and Lesson products.
Proficient in Google Workspace and comfortable with computer work.
Cash handling experience is preferred.
Able to work in a fast-paced setting with a positive attitude.

Responsibilities

Assist guests in sale, issuance, and information of Lift Tickets, Tubing Tickets, Rentals and Lessons.
Assist guests with Season Passes, Passholder Benefits, and MCP Collective information.
Make or change reservations over the phone or in person.
Operate the computer sales system efficiently on a daily basis.
Handle cash, credit card, gift card, and voucher transactions.
Greet guests and answer questions about Ticketing, Passes, Reservations, Retail, Dining, and mountain info.
Perform other duties as assigned.