Seasonal Rental Technician: Guest Service & Lift Passes

Alterra Mountain Company

Winhall (VT)

On-site

USD 25,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Employee Pass
IKON pass
Season passes
Discounted golf
Tuition plan
Paid parental leave
Paid sick time
401(k) match
Onsite clinic

Job summary

Stratton Mountain Resort is seeking a seasonal rental technician to provide high-level service and proper maintenance, adjustment, and instruction of all rental equipment. This is a seasonal position with full-time and part-time opportunities, compensated at $20.00/hr.

Responsibilities include guiding guests, confirming waiver details, scanning equipment, performing basic repairs and tuning, and maintaining a safe workspace. Evening, weekend, and holiday work may be required.

Qualifications

  • No experience required.
  • Strong customer service skills.
  • Must pass the binding manufacturer exam.

Responsibilities

  • Constant interaction with the guests, while maintaining a courteous and professional attitude
  • Ensure proper rental procedures are followed with each guest; confirm information on waiver is accurate, equipment is all scanned, and DINs are set correctly to skis
  • Instruct customers in the correct use of the equipment
  • Must maintain a safe, healthy and orderly workstation
  • General knowledge of Stratton Mountain Resort
  • Basic repairs and tuning on all rental equipment
  • Additional duties as assigned

Skills

Customer service

Job description

Stratton Mountain Resort is seeking a seasonal rental technician to provide high-level service and proper maintenance, adjustment, and instruction of all rental equipment. This is a seasonal position with full-time and part-time opportunities, compensated at $20.00/hr.

Responsibilities include guiding guests, confirming waiver details, scanning equipment, performing basic repairs and tuning, and maintaining a safe workspace. Evening, weekend, and holiday work may be required.

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