Seasonal Remote Customer Service Rep — Home-Based

Williams-Sonoma, Inc.; Oklahoma City (OK); Remote; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Up to 40% off products

Job summary

Williams-Sonoma, Inc. is seeking Seasonal Full-Time Customer Service Representatives to support customers remotely during the holiday season.

This role offers a remote work-from-home opportunity across multiple states, including OK, with an application window through Sept 30, 2026. You will assist customers with orders, questions, concerns, and solutions, delivering a positive experience while representing a trusted retail brand.

Qualifications

• 1+ years of customer service experience preferred, including retail, call center, hospitality, or related experience.
• Strong communication skills and the ability to de-escalate concerns professionally.
• A problem-solving mindset with the ability to think quickly and adapt.

Responsibilities

• Serve as the first point of contact for customer inquiries by phone.
• Listen carefully, show empathy, and provide clear, accurate resolutions.
• Handle customer concerns and escalations professionally.
• Create a positive customer experience with every interaction.

Skills

Customer service

Communication

Problem solving

Retail experience

Job description

Williams-Sonoma, Inc. is seeking Seasonal Full-Time Customer Service Representatives to support customers remotely during the holiday season.

This role offers a remote work-from-home opportunity across multiple states, including OK, with an application window through Sept 30, 2026. You will assist customers with orders, questions, concerns, and solutions, delivering a positive experience while representing a trusted retail brand.