Seasonal Programs Lead — Ski & Snowboard Ops

Mt. Hood Meadows; Oregon; On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Local housing resources

Season pass for employees and depend7

Free lessons and rental discounts

Buddy tickets

Resort discounts

Employee transportation

Wellness programs

Discounted retailer access

Job summary

Mt. Hood Meadows seeks a Programs Lead to help run multi-week ski and snowboard programs and multi-day camps. You’ll coordinate daily operations, manage check-in/check-out, lunch, and rosters, and assist with equipment prep and lesson support.

The role emphasizes organization, guest service, and teamwork, with the ability to handle multiple priorities in a fast-paced environment. Weekend and holiday availability is required.

Qualifications

• Must be 18 years of age or older.
• Successful completion of on-line PSIA-AASI E-Learning Courses.
• Passion for teaching and the mountain environment.
• Strong communication and guest services skills.
• Ability to work independently and within a team setting.
• Strong attention to detail with the ability to multitask effectively.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Basic web-based Internet browser navigation skills.
• Ability to read and reply to email communications in a professional and timely manner.
• Must provide own equipment (e.g. skis, snowboard, ski/snowboard boots, ski poles, gloves, goggles, thermal layers, etc.).
• Minimum ability to ski and/or snowboard safely, comfortably linking round turns on intermediate (blue) groomed terrain at Mt. Hood Meadows.
• Able to meet minimum schedule commitment with availability including weekends and school holidays from approximately December 15 through April 30.
• Must be able to be certified as a Rental Technician within 5 days of hire.
• Comfortable with the changing dynamics of seasonal business.
• Those 18 years of age or older must submit to a background check to work with minors.

Responsibilities

• Help create a smooth, welcoming experience for guests in our programs and camps.
• Coordinate program check-in/check-out, lunch, and daily setup.
• Maintain rosters and communicate staffing and operational needs.
• Assist with equipment preparation and boot fitting, and support lessons when needed.
• Keep program areas safe and ready for changing winter conditions.

Skills

18+ years old

Communication

Guest services

Multitasking

Team player

Independent work

Attention to detail

Email communication

Skis/snowboards competency

Safe operation on slopes

Education

PSIA-AASI E-Learning courses

Rental Technician certification

Tools

Microsoft Office (Excel, Word, Outlook)

RTP POS system

Job description

Mt. Hood Meadows seeks a Programs Lead to help run multi-week ski and snowboard programs and multi-day camps. You’ll coordinate daily operations, manage check-in/check-out, lunch, and rosters, and assist with equipment prep and lesson support.

The role emphasizes organization, guest service, and teamwork, with the ability to handle multiple priorities in a fast-paced environment. Weekend and holiday availability is required.