Seasonal Mountain School Operations Lead

powdr; Snowbird (UT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Ski pass

Employee discounts

Insurance (medical/dental/vision)

401(k) retirement plan

Partner resort discounts

Transportation to work

Job summary

Snowbird Mountain School is seeking an Operations Lead to support daily ski and snowboard school operations in a fast-paced environment. You will coordinate with supervisors, sales, rentals, guest services, and instructors to ensure smooth lesson execution.

The role requires stamina, adaptability, and strong communication to manage guest needs, scheduling, and on-hill support in variable winter conditions. Seasonal, with shift flexibility including weekends and holidays.

Qualifications

• Experience in guest service, operations, or a similar fast-paced environment.
• Familiarity with RTP, FLAIK, and Microsoft Office is a plus.
• Knowledge of snowsports and the ski industry is beneficial.
• Ski or snowboard experience to navigate terrain and assist instructors.
• Comfort working with children and adults in both structured and unpredictable settings.
• Familiarity with ski school operations is a plus.
• Ability to stay focused and composed during high-stress, high-volume periods.
• Strong time management and multitasking skills.
• Empathy, patience, and professionalism when working with children and families.
• Confidence in making quick decisions and adapting to changing priorities.
• The ability to stand for extended periods and move between indoor and outdoor locations.
• Comfortable working in cold, snowy conditions throughout the day.
• Capable of lifting up to 40 pounds.
• Must be at least 18 years of age.

Responsibilities

• Coordinate with Lesson Supervisors and Sales/Rentals to ensure smooth daily lesson operations.
• Work in tandem with Resort Guest Services and Mountain Guides.
• Assist with program line-ups and group organization, liaising with instructors and guests.
• Support the Lesson Center and rental shop team in equipment distribution and guest flow.
• Maintain indoor and outdoor spaces and assist with lunch service logistics for children's programs.
• Assist instructors on the hill, often in challenging weather and slippery terrain, while maintaining a calm and supportive presence.
• Learn and use scheduling and tracking systems like Flaik, requiring mental focus and tech adaptability.

Skills

Guest service

Operations

Time management

Multitasking

Communication

Emotional intelligence

Tools

RTP

FLAIK

Microsoft Office

Job description

Snowbird Mountain School is seeking an Operations Lead to support daily ski and snowboard school operations in a fast-paced environment. You will coordinate with supervisors, sales, rentals, guest services, and instructors to ensure smooth lesson execution.

The role requires stamina, adaptability, and strong communication to manage guest needs, scheduling, and on-hill support in variable winter conditions. Seasonal, with shift flexibility including weekends and holidays.