MLC Returning Lead 26.27

Mt. Hood Meadows; Oregon; Vor Ort; USD 28.000 - 34.000; Teilzeit

Benefits dieser Stelle

Local housing resources

Season pass for employees and depend7

Free lessons and rental discounts

Buddy tickets

Resort discounts

Employee transportation

Wellness programs

Discounted retailer access

Zusammenfassung

Mt. Hood Meadows seeks a Programs Lead to help run multi-week ski and snowboard programs and multi-day camps. You’ll coordinate daily operations, manage check-in/check-out, lunch, and rosters, and assist with equipment prep and lesson support.

The role emphasizes organization, guest service, and teamwork, with the ability to handle multiple priorities in a fast-paced environment. Weekend and holiday availability is required.

Qualifikationen

• Must be 18 years of age or older.
• Successful completion of on-line PSIA-AASI E-Learning Courses.
• Passion for teaching and the mountain environment.
• Strong communication and guest services skills.
• Ability to work independently and within a team setting.
• Strong attention to detail with the ability to multitask effectively.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Basic web-based Internet browser navigation skills.
• Ability to read and reply to email communications in a professional and timely manner.
• Must provide own equipment (e.g. skis, snowboard, ski/snowboard boots, ski poles, gloves, goggles, thermal layers, etc.).
• Minimum ability to ski and/or snowboard safely, comfortably linking round turns on intermediate (blue) groomed terrain at Mt. Hood Meadows.
• Able to meet minimum schedule commitment with availability including weekends and school holidays from approximately December 15 through April 30.
• Must be able to be certified as a Rental Technician within 5 days of hire.
• Comfortable with the changing dynamics of seasonal business.
• Those 18 years of age or older must submit to a background check to work with minors.

Aufgaben

• Help create a smooth, welcoming experience for guests in our programs and camps.
• Coordinate program check-in/check-out, lunch, and daily setup.
• Maintain rosters and communicate staffing and operational needs.
• Assist with equipment preparation and boot fitting, and support lessons when needed.
• Keep program areas safe and ready for changing winter conditions.

Kenntnisse

18+ years old

Communication

Guest services

Multitasking

Team player

Independent work

Attention to detail

Email communication

Skis/snowboards competency

Safe operation on slopes

Ausbildung

PSIA-AASI E-Learning courses

Rental Technician certification

Tools

Microsoft Office (Excel, Word, Outlook)

RTP POS system

Jobbeschreibung

Position Overview

As a Programs Lead at Mt. Hood Meadows, you’ll help create a smooth, welcoming, and memorable experience for guests participating in our multi-week ski and snowboard programs and multi-day camps. Working alongside the Programs Supervisor and fellow team members, you’ll help coordinate daily operations and ensure guests and families feel supported from check-in to check-out.

This hands-on role combines organization, guest service, and mountain operations. You’ll help manage program check-in and check-out, coordinate lunch and daily setup, maintain rosters, and communicate staffing and operational needs. You’ll also pitch in with equipment preparation and boot fitting, assist with lessons when needed, and help keep program areas safe and ready for changing winter conditions.

We’re looking for a dependable, adaptable team player who enjoys working with children and families, communicates well, and can balance multiple priorities in a fast-paced environment. If you love skiing or snowboarding, enjoy helping others build their mountain skills, and take pride in creating a positive experience for every guest, this could be a great fit for you!

This is a part-time, seasonal position

Qualifications& Experience

• 18 years of age or older
• Successful completion of on-line PSIA-AASI E-Learning Courses
• Passion for teaching and the mountain environment
• Strong communication and guest services skills
• Ability to work independently and within a team setting
• Strong attention to detail with the ability to multitask effectively
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Basic web-based Internet browser navigation skills
• Ability to read and reply to email communications in a professional and timely manner
• Must provide own equipment (e.g. skis, snowboard, ski/snowboard boots, ski poles, gloves, goggles, thermal layers, etc.)
• Minimum ability to ski and/or snowboard safely, comfortably linking round turns on intermediate (blue) groomed terrain at Mt. Hood Meadows
• Able to meet minimum schedule commitment with availability including weekends and school holidays from approximately December 15 through April 30
• Must be able to be certified as a Rental Technician within 5 days of hire
• Comfortable with the changing dynamics of seasonal business
• Those 18 years of age or older must submit to a background check to work with minors

Preferred Qualifications & Experience

• Prior experience working for an organized ski and snowboard school and/or experience working with children and parents in an educational or athletic setting
• Prior experience in a fast paced, guest-facing position
• Prior experience with RTP, or a similar point of sale system
• Current Rental Technician certification
• Conflict resolution training or experience

Compensation:

• Wage:$20.18 - $24.66

Perks:

• Local Housing Resources.Subject to Eligibility
• Ski/Snowboard Season Pass for employees and qualifying dependents
• Don't Ski/Snowboard? Gift your lift access to a family member
• Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
• Buddy Tickets (3 discounted tickets to share)
• Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
• Mountain Exchange Program (Ability to request free lift access to regional resorts)
• Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
• Affordable Employee Daycare - ERDC Eligible
• Special invites to Columbia Employee Store, Adidas, and other industry retailers
• Employee Assistance Program (EAP)
• Free Employee Transportation from Hood River & Sandy
• Summer Seasonal Job Connections with Local Businesses
• Access to Team Wellness Programs
• Team Appreciation Events/Dinners
• Click here to learn more about our team member perks

Videos:

• Watch our team in action on the MHM YouTube Channel