Seasonal Phone Support Agent – Paid Training & Quick Impact

Fiorella's Jack Stack BBQ; Overland Park (KS); Presencial; USD 17 000 - 25 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Competitive hourly pay

Paid training

Customer service experience

Resumo da oferta

Fiorella's Jack Stack Barbecue in Overland Park, KS is seeking friendly Seasonal Customer Service Representatives to handle phone inquiries, assist customers, and resolve issues during our peak season. This is a temporary role with a busy period and weekend coverage.

You will greet callers, process requests, update records, and contribute to a positive dining experience. Prior phone-based or retail experience is helpful; you must be reliable and able to work the seasonal schedule from

Qualificações

• Prior customer service, call center, retail, or phone-based experience preferred.
• Excellent verbal and listening skills.
• Professional and friendly telephone manners.
• Ability to navigate computer systems while speaking with customers.
• Reliable attendance and punctuality.
• Ability to work the required seasonal schedule.

Responsabilidades

• Answer inbound customer calls in a professional and courteous manner.
• Assist customers with questions, orders, account information, and service requests.
• Research and resolve customer issues.
• Accurately enter and update customer information in company systems.
• Follow established procedures and provide accurate information.
• Meet established customer service, quality, and productivity expectations.
• Work effectively as part of a team during the seasonal peak period.

Conhecimentos

Customer service experience

Phone handling

Active listening

Data entry

Descrição da oferta de emprego

Fiorella's Jack Stack Barbecue in Overland Park, KS is seeking friendly Seasonal Customer Service Representatives to handle phone inquiries, assist customers, and resolve issues during our peak season. This is a temporary role with a busy period and weekend coverage.

You will greet callers, process requests, update records, and contribute to a positive dining experience. Prior phone-based or retail experience is helpful; you must be reliable and able to work the seasonal schedule from