Seasonal Phone Support – Flexible Hours & Training

Jack Stack Barbecue; Overland Park (KS); On-site; USD 2,066,000 - 2,893,000; Part time

Benefits offered by this job

Competitive hourly pay

Flexible scheduling

Paid training

Customer service experience

Job summary

Fiorella’s Jack Stack Barbecue is seeking Seasonal Customer Service Representatives to handle inbound phone inquiries during peak season. You will assist customers with questions, orders, and service requests while providing a positive experience.

The role requires friendly communication, reliability, and the ability to work in a fast-paced environment. Seasonal hours and scheduling flexibility are available, with paid training and team collaboration emphasized.

Qualifications

• Prior customer service or call center experience preferred.
• Excellent verbal and listening skills.
• Professional and friendly telephone manners.
• Able to navigate computer systems while assisting customers.
• Reliable attendance and punctuality required.

Responsibilities

• Answer inbound customer calls in a professional and courteous manner.
• Assist customers with questions, orders, account information, and service requests.
• Research and resolve customer issues.
• Accurately enter and update customer information in company systems.
• Follow procedures and meet customer service, quality, and productivity expectations.
• Work effectively as part of a team during the seasonal peak period.

Skills

Customer service

Communication

Phone etiquette

Data entry

Problem solving

Calm under pressure

Reliability

Seasonal schedule

Tools

Computer systems

Job description

Fiorella’s Jack Stack Barbecue is seeking Seasonal Customer Service Representatives to handle inbound phone inquiries during peak season. You will assist customers with questions, orders, and service requests while providing a positive experience.

The role requires friendly communication, reliability, and the ability to work in a fast-paced environment. Seasonal hours and scheduling flexibility are available, with paid training and team collaboration emphasized.