Guest Experience Host & Seating Specialist

Fiorella's Jack Stack BBQ; Lenexa (KS); On-site; USD 17,000 - 25,000; Full time

Job summary

Fiorella's Jack Stack BBQ in Lenexa, KS is seeking a friendly host/hostess to greet guests, escort them to tables, and manage seating with warmth and efficiency. You will handle phone inquiries professionally and help maintain a clean, organized entrance area.

Ideal candidates communicate clearly, stay calm in a fast-paced setting, and provide outstanding guest service while following restaurant policies and safety standards. Training provided.

Qualifications

• Must be at least 18 years old.
• No felony convictions.
• Previous customer relations experience preferred but not required.
• Ability to communicate effectively to ensure guest satisfaction.
• Ability to remain calm and courteous in busy environments.
• Ability to follow directions and work with minimal supervision.

Responsibilities

• Greet and welcome guests professionally.
• Escort guests to tables and provide menus.
• Manage waiting lines and seating flow for the dining room.
• Answer phones in a professional manner.
• Know hours, location, and key restaurant information.
• Maintain clean, organized host/hostess station and seating area.

Skills

Customer service

Communication

Professionalism

Hospitality

Teamwork

Job description

Fiorella's Jack Stack BBQ in Lenexa, KS is seeking a friendly host/hostess to greet guests, escort them to tables, and manage seating with warmth and efficiency. You will handle phone inquiries professionally and help maintain a clean, organized entrance area.

Ideal candidates communicate clearly, stay calm in a fast-paced setting, and provide outstanding guest service while following restaurant policies and safety standards. Training provided.