Seasonal Part-Time Customer Care & Merch Expert

Michaels Stores; Tucson (AZ); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Tuition assistance

Job summary

Michaels Stores is seeking a store team member for the Tucson location. You will help customers find products, provide friendly service, and ensure a smooth checkout experience across all transactions.

The role involves engaging customers with rewards programs and supporting omni-channel processes like BOPIS and SFS, along with stock and merchandising duties. The position supports truck unloading, stocking, and maintaining in-stock conditions while adhering to SOPs and safety standards.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with omni-channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.

Skills

Customer service

Cash handling

Sales assistance

Store operations

Team player

Job description

Michaels Stores is seeking a store team member for the Tucson location. You will help customers find products, provide friendly service, and ensure a smooth checkout experience across all transactions.

The role involves engaging customers with rewards programs and supporting omni-channel processes like BOPIS and SFS, along with stock and merchandising duties. The position supports truck unloading, stocking, and maintaining in-stock conditions while adhering to SOPs and safety standards.