Seasonal Oracle ERP Order Entry Specialist

Herff-Jones,-LLC; Indianapolis (IN); On-site; USD 22,000 - 31,000; Full time

Job summary

Herff Jones, LLC, an Indianapolis-based leader in graduation and educational products, seeks an Order Entry Clerk to ensure orders are entered accurately and on time. You’ll act as a liaison between Customer Service and admin teams, supporting responses and billing inquiries across multiple channels.

The role emphasizes proficiency in the ERP system (Oracle) and strong communication. Bachelor’s degree preferred; occasional lifting and office work are involved.

Qualifications

• Bachelor’s Degree in Business preferred.
• Work experience in lieu of degree considered.

Responsibilities

• Enter customer orders accurately and timely.
• Liaise between Customer Service Agents and admin staff.
• Provide multi-channel customer support (email, phone, web portal, chat).
• Assist with billing inquiries and research as needed.
• Operate ERP Oracle and other systems as required.

Skills

Customer service

Communication

Attention to detail

Multitasking

Team player

Education

Bachelor's Degree - Business

Tools

Oracle ERP

Microsoft Office

Job description

Herff Jones, LLC, an Indianapolis-based leader in graduation and educational products, seeks an Order Entry Clerk to ensure orders are entered accurately and on time. You’ll act as a liaison between Customer Service and admin teams, supporting responses and billing inquiries across multiple channels.

The role emphasizes proficiency in the ERP system (Oracle) and strong communication. Bachelor’s degree preferred; occasional lifting and office work are involved.