Seasonal Office Supervisor - Tax Operations Lead

JTH Tax LLC; South Weymouth (MA); On-site; USD 28,000 - 32,000; Full time

Job summary

Liberty Tax Service in Weymouth, MA is seeking an Office Supervisor to oversee daily operations of a single tax office within the Managed Operations structure.

The role provides leadership to staff, ensures compliance, drives operational performance, and delivers exceptional customer service while liaising with Regional Leadership; this is a seasonal, non-exempt, hourly position with a pay rate of $20–$23.

Qualifications

• Strong leadership and organizational abilities.
• Experience supervising office staff and managing workflows.
• Proficient in tax software and MS Office suite.

Responsibilities

• Oversee daily office operations and staff scheduling.
• Monitor performance metrics and ensure accuracy in tax returns.
• Deliver exceptional customer service and handle client concerns.

Skills

Leadership

Multitasking

Communication

Customer Service

MS Office

Tax Software

Independent Work

PTIN

Tax Prep Experience

Education

HS Diploma

Associate Degree preferred

Tools

Microsoft Office

Tax Preparation Software

Job description

Liberty Tax Service in Weymouth, MA is seeking an Office Supervisor to oversee daily operations of a single tax office within the Managed Operations structure.

The role provides leadership to staff, ensures compliance, drives operational performance, and delivers exceptional customer service while liaising with Regional Leadership; this is a seasonal, non-exempt, hourly position with a pay rate of $20–$23.