Seasonal Morning Retail Service Specialist

Michaels; Naples (FL); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Job summary

The Michaels Companies in Naples, FL is seeking PT Seasonal Morning - Days/Nights Service Team Members to help customers, unload trucks, stock merchandise, and maintain a well-merchandised store. You will ensure a fast, friendly checkout and assist shoppers with product location and solutions.

You will also engage customers in Rewards programs, enroll them in Private Label Credit Cards, and support omni-channel processes like BOPIS and SFS, with cross-training in Custom Framing.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Lifting heavy boxes and climbing ladders may be required.
• Must satisfy federal, state, and local legal requirements; minimum age 16.

Responsibilities

• Deliver friendly customer service, help customers shop, and find what they’re looking for.
• Provide a fast and friendly checkout experience; cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Responsible for merchandise recovery and general store recovery to ensure in-stock shelves.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with laws.
• Cross trained in Custom Framing selling and production.
• Other duties as assigned.

Skills

Retail experience

Customer service

Cash handling

Stocking

Job description

The Michaels Companies in Naples, FL is seeking PT Seasonal Morning - Days/Nights Service Team Members to help customers, unload trucks, stock merchandise, and maintain a well-merchandised store. You will ensure a fast, friendly checkout and assist shoppers with product location and solutions.

You will also engage customers in Rewards programs, enroll them in Private Label Credit Cards, and support omni-channel processes like BOPIS and SFS, with cross-training in Custom Framing.