Seasonal Merchandising & Guest Services Associate

Macy's; Whitehall (Lehigh County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Merchandising Colleague to support in-store merchandising, pricing accuracy, and display upkeep. You will greet customers with warmth, guide product choices, and help drive sales through friendly interactions and strong operations on the sales floor.

Full-time and part-time schedules include weekend shifts. You will work with colleagues across departments to ensure a welcoming environment and smooth merchandise flow, aligning with Macy's standards and loyalty benefits.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to communicate effectively with customers, co-workers and supervisors.
• Able to learn store products and guide customers based on wants and choices.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.

Responsibilities

• Assist in merchandise movement and placement on the floor.
• Maintain clean, organized, and shoppable displays and accurate pricing signs.
• Greet customers with hospitality, offer help, and build customer relationships.
• Collaborate across departments to meet sales goals and support promotions.
• Keep fitting rooms, signs, and merchandising refreshed for a strong shopping experience.

Skills

Customer service

Effective communication

Sales goal achievement

Product knowledge

Point-of-sale technology

Team collaboration

Punctuality/attendance

Tools

Cash register

POS system

Handheld equipment

Job description

Macy's is seeking a Merchandising Colleague to support in-store merchandising, pricing accuracy, and display upkeep. You will greet customers with warmth, guide product choices, and help drive sales through friendly interactions and strong operations on the sales floor.

Full-time and part-time schedules include weekend shifts. You will work with colleagues across departments to ensure a welcoming environment and smooth merchandise flow, aligning with Macy's standards and loyalty benefits.