Merchandising & Guest Experience Associate

Macy's; Lynnwood (WA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Merchandising Colleague to deliver an inspiring in-store experience, manage displays, and assist customers with a welcoming, helpful approach. You will support sales goals, verify signage and pricing, and work across departments to maintain a pristine, shoppable floor.

You will greet customers, learn products to guide choices, and participate in loyalty programs while performing daily tasks with teamwork and hospitality. Full-time schedules include weekends.

Qualifications

• Strong customer service and hospitality mindset.
• Ability to communicate effectively with customers and teammates.
• Comfortable meeting sales goals and assisting during events.

Responsibilities

• Assist with merchandise movement and display upkeep.
• Greet customers and provide friendly, helpful service.
• Support pricing accuracy and promotional signage on the floor.
• Restock merchandise and maintain a clean, organized sales floor.
• Encourage loyalty program benefits and transactions at POS.
• Collaborate with team across departments to meet store goals.

Skills

Customer service

Communication

Sales engagement

Product knowledge

Tools

POS system

Cash register

Digital tools

Job description

Macy's is seeking a Merchandising Colleague to deliver an inspiring in-store experience, manage displays, and assist customers with a welcoming, helpful approach. You will support sales goals, verify signage and pricing, and work across departments to maintain a pristine, shoppable floor.

You will greet customers, learn products to guide choices, and participate in loyalty programs while performing daily tasks with teamwork and hospitality. Full-time schedules include weekends.