Seasonal Merchandising & Guest Experience Associate

Macy's; Schaumburg (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring a Merchandising Colleague to deliver an inspiring in-store experience. You will manage merchandise movement, displays, pricing, and signage while greeting customers and offering help to meet sales goals.

You will collaborate across departments to maintain organized floor sets, recover space, and support loyalty promotions, ensuring a welcoming environment for every customer. Full-time schedules include weekends and varied shifts.

Qualifications

• Customer service-oriented approach with the ability to greet customers and assist them effectively.
• Strong communication skills for clear interactions with customers and colleagues.
• Knowledge of sales techniques and meeting daily sales goals.
• Ability to collaborate with multiple departments to support store operations.

Responsibilities

• Execute merchandise movement and placement strategies to optimize displays.
• Maintain organized, shoppable displays and ensure pricing and signage accuracy.
• Greet customers with genuine hospitality and offer assistance to enhance their shopping experience.
• Support visual merchandising by updating mannequins, floor plans, and layouts.
• Recover the floor and fitting rooms, restock merchandise, and assist with promotions and loyalty benefits.

Skills

Customer service

Communication

Sales knowledge

Team collaboration

Cash handling

Tools

POS system

Handheld equipment

Job description

Macy's is hiring a Merchandising Colleague to deliver an inspiring in-store experience. You will manage merchandise movement, displays, pricing, and signage while greeting customers and offering help to meet sales goals.

You will collaborate across departments to maintain organized floor sets, recover space, and support loyalty promotions, ensuring a welcoming environment for every customer. Full-time schedules include weekends and varied shifts.