Seasonal Retail Support: Warm Service & Merchandising

Macy's; Chicago (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Merchandising Colleague to support a seamless in-store experience. You will move and place merchandise, maintain appealing displays, and ensure pricing accuracy. A welcoming, helpful presence on the floor helps customers feel valued and supported.

You will collaborate with teams across departments, greet shoppers with a smile, and contribute to sales and hospitality goals. Full-time schedules include weekends and holidays, with benefits discussed on hire.

Qualifications

• Flexible availability, including weekends and holidays.
• Ability to learn store products and provide expert guidance to customers.
• Strong customer service orientation and desire to help shoppers.
• Ability to use point-of-sale technology and digital tools to complete transactions.

Responsibilities

• Assist with merchandise movement and placement to optimize display impact.
• Maintain organized, well-stocked, and shoppable displays on the sales floor.
• Ensure pricing and promotional signage are accurate and up to date.
• Greet customers warmly, engage in meaningful conversations, and provide assistance as needed.
• Collaborate with colleagues across departments to meet sales goals and support store operations.

Skills

Customer service

Sales goals

Communication

Teamwork

Product knowledge

Tools

POS systems

Job description

Macy's is seeking a Merchandising Colleague to support a seamless in-store experience. You will move and place merchandise, maintain appealing displays, and ensure pricing accuracy. A welcoming, helpful presence on the floor helps customers feel valued and supported.

You will collaborate with teams across departments, greet shoppers with a smile, and contribute to sales and hospitality goals. Full-time schedules include weekends and holidays, with benefits discussed on hire.