Seasonal Merchandising & Guest Experience Associate

Macy's; Newark (DE); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Employee Assistance Program

Job summary

Macy's is seeking a Merchandising Colleague to enhance the in-store experience by managing merchandise placement, updating displays, and ensuring accurate signage. You will greet customers, assist with product guidance, and collaborate across departments to meet sales goals.

Full-time roles require 30+ hours weekly with weekend shifts. The position emphasizes hospitality, teamwork, and delivering a welcoming shopping environment for every guest.

Qualifications

• Flexibility to work days, evenings, weekends and holidays.
• Ability to read and understand employment policies in English.
• Ability to learn about products and guide customers effectively.
• Able to open credit accounts and share loyalty benefits.
• Strong interpersonal skills to greet and assist customers.

Responsibilities

• Execute merchandise movement and placement strategies.
• Maintain organized, shoppable displays and ensure signage accuracy.
• Support visual merchandising by updating mannequins and floor layouts.
• Provide warm, hospitable customer service on the floor.
• Assist with replenishment and floor resets to prepare for business.

Skills

Customer service

Communication

Sales skills

POS systems

Tools

Cash register

Digital tools

Job description

Macy's is seeking a Merchandising Colleague to enhance the in-store experience by managing merchandise placement, updating displays, and ensuring accurate signage. You will greet customers, assist with product guidance, and collaborate across departments to meet sales goals.

Full-time roles require 30+ hours weekly with weekend shifts. The position emphasizes hospitality, teamwork, and delivering a welcoming shopping environment for every guest.