Seasonal Merchandising & Customer Experience Pro

The TJX Companies, Inc.; San Antonio (TX); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Job summary

Homesense at The TJX Companies, Inc. is hiring to deliver a high-quality customer experience while keeping the store clean, organized, and compliant with policies. You may work across multiple areas to support business needs and contribute to a positive store culture.

Responsibilities include handling purchases, promoting credit and loyalty programs, and maintaining merchandising standards. Candidates should have strong communication and teamwork skills, with the ability to multitask and adapt

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multitasking

Adaptability

Job description

Homesense at The TJX Companies, Inc. is hiring to deliver a high-quality customer experience while keeping the store clean, organized, and compliant with policies. You may work across multiple areas to support business needs and contribute to a positive store culture.

Responsibilities include handling purchases, promoting credit and loyalty programs, and maintaining merchandising standards. Candidates should have strong communication and teamwork skills, with the ability to multitask and adapt