Retail Customer Experience Associate

The TJX Companies, Inc.; Alpharetta (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

HSA

Life insurance

Disability insurance

Paid parental leave

Paid holidays

Vacation/Sick leave

Scholarship program

Adoption assistance

Job summary

Homesense at The TJX Companies, Inc. is hiring a customer-focused associate to deliver a high-quality shopping experience in a fast-paced store. You will assist customers, ring up purchases, promote loyalty programs, maintain merchandising standards, and help with store recovery and safety.

Ideal candidates bring strong communication and organizational skills, can multi-task, and adapt to changing directions while supporting associates and customers across departments.

Qualifications

• Excellent customer service skills and a friendly, helpful attitude.
• Able to work a flexible schedule to support business needs.
• Strong written and verbal communication with attention to detail.
• Ability to multi-task and stay organized in a fast-paced environment.

Responsibilities

• Models established customer service practices with customers.
• Promotes credit and loyalty programs to customers.
• Rings customer purchases and returns accurately; counts change.
• Maintains merchandising standards and follows procedures.
• Processes merchandise for the sales floor as directed.
• Participates in store recovery and cleanliness throughout the day.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety practices.
• Performs other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Physical stamina

Job description

Homesense at The TJX Companies, Inc. is hiring a customer-focused associate to deliver a high-quality shopping experience in a fast-paced store. You will assist customers, ring up purchases, promote loyalty programs, maintain merchandising standards, and help with store recovery and safety.

Ideal candidates bring strong communication and organizational skills, can multi-task, and adapt to changing directions while supporting associates and customers across departments.