Customer-Focused Cashier & Store Support

The TJX Companies, Inc.; Columbia (MD); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

EAP

Referral bonuses

Discounts (child care & cell phone)

Job summary

Homesense at The TJX Companies, Inc. is hiring for a role focused on delivering a highly satisfying customer experience.

You’ll engage with customers, maintain a clean store, and support store operations across multiple areas as needed. The position emphasizes strong customer service, flexibility in scheduling, and the ability to work collaboratively with peers and supervisors while upholding loss prevention standards and merchandising guidelines.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

Homesense at The TJX Companies, Inc. is hiring for a role focused on delivering a highly satisfying customer experience.

You’ll engage with customers, maintain a clean store, and support store operations across multiple areas as needed. The position emphasizes strong customer service, flexibility in scheduling, and the ability to work collaboratively with peers and supervisors while upholding loss prevention standards and merchandising guidelines.