Seasonal Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Murfreesboro (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

Homesense at The TJX Companies, Inc. in Murfreesboro, TN is hiring a retail associate to deliver a highly satisfied customer experience and keep the store clean and organized. You may be cross-trained to work in multiple areas to support business needs.

With excellent communication, adaptability, and the ability to multi-task, you will drive customer engagement, promote loyalty programs, and participate in a positive store culture. Competitive pay and benefits are offered.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task effectively.
• Adaptable to changes and unexpected situations.
• Ability to lift heavy objects with or without accommodations.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains organizational, cleanliness, and recovery standards for the sales floor and store-wide.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Homesense at The TJX Companies, Inc. in Murfreesboro, TN is hiring a retail associate to deliver a highly satisfied customer experience and keep the store clean and organized. You may be cross-trained to work in multiple areas to support business needs.

With excellent communication, adaptability, and the ability to multi-task, you will drive customer engagement, promote loyalty programs, and participate in a positive store culture. Competitive pay and benefits are offered.