Seasonal Mall Security Ambassador

Memorial City Mall, LP; Houston (TX); Hybrid; USD 21.000 - 30.000; Teilzeit

Zusammenfassung

Memorial City Mall, LP in Houston is seeking Seasonal Security Ambassadors to patrol designated areas around Memorial City Mall, conduct interior and exterior patrols, and provide excellent customer service to guests.

The role requires scheduling flexibility across days, nights, weekends, and holidays. Training is provided by the Memorial City Security department; candidates must be 18+, pass background and drug screenings, and obtain the state license as required.

Qualifikationen

• Must be at least 18 years old.
• Possess a valid Texas driver’s license with good driving record.
• Must pass a background investigation in accordance with all Federal, State and Local laws.
• Applicant will be subject to a drug screening as a condition of employment.
• Must possess, or obtain, a Non-Commissioned Security Officer, Level II for the State of Texas as a condition of employment.

Aufgaben

• Provide excellent customer service to clients and guests.
• Perform regular interior and exterior patrols on foot and/or via golf cart.
• Report security and service/maintenance related issues immediately and follow through to ensure completion.
• Identify and report potential threats, hazardous conditions, and suspicious activity.
• Manage conflicts with diverse groups of people by utilizing de-escalation skills and effective communication.
• Respond to and document incidents within an Incident Management System.

Kenntnisse

Customer service

De-escalation

Communication

Written communication

Problem solving

Attention to detail

Teamwork

Tools

Microsoft Outlook

Microsoft Teams

Jobbeschreibung

Memorial City Mall, LP in Houston is seeking Seasonal Security Ambassadors to patrol designated areas around Memorial City Mall, conduct interior and exterior patrols, and provide excellent customer service to guests.

The role requires scheduling flexibility across days, nights, weekends, and holidays. Training is provided by the Memorial City Security department; candidates must be 18+, pass background and drug screenings, and obtain the state license as required.