Seasonal Luxury Sales Support — Guest Experience

Coach; Norfolk (VA); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Norfolk is seeking a Sales Support Associate to contribute to store success and maintain an exceptional customer experience. You will greet clients, operate the POS, manage stock and support with merchandising while upholding brand standards.

Ideal candidates have 1+ year retail experience, knowledge of fashion trends, comfortable with cash registers and mobile POS, and strong communication skills in English. Flexibility for nights, weekends, and peak periods is required.

Qualifications

• 1+ year of retail experience, preferably luxury retail.
• Knowledge of current fashion trends and competition.
• Familiarity with POS systems and basic computer skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-ons, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and update merchandising.

Skills

Retail experience

Fashion trends knowledge

Cash register systems

Basic computer skills (iPad, POS)

Multitasking

Communication skills

English proficiency

Tools

Cash register systems

Mobile POS

Walkie talkie

Job description

Coach in Norfolk is seeking a Sales Support Associate to contribute to store success and maintain an exceptional customer experience. You will greet clients, operate the POS, manage stock and support with merchandising while upholding brand standards.

Ideal candidates have 1+ year retail experience, knowledge of fashion trends, comfortable with cash registers and mobile POS, and strong communication skills in English. Flexibility for nights, weekends, and peak periods is required.