Seasonal Luxury Sales Support Associate

Tapestry, Inc.; San Francisco (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house, seeks a Sales Support Associate in San Francisco to deliver warm, professional service at the cash wrap and on the sales floor. You will help manage stock, process shipments, and support merchandising while upholding brand standards and loss prevention guidelines.

With strong English communication and a background in retail, you’ll thrive in a fast-paced luxury environment, assisting customers, handling POS duties, and contributing to a seamless shopping experience.

Qualifications

• 1+ years of retail experience, preferably in a luxury retail service environment.
• Knowledge of cash register systems and basic computer skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Cash handling

Customer service

English proficiency

Job description

Coach, a global fashion house, seeks a Sales Support Associate in San Francisco to deliver warm, professional service at the cash wrap and on the sales floor. You will help manage stock, process shipments, and support merchandising while upholding brand standards and loss prevention guidelines.

With strong English communication and a background in retail, you’ll thrive in a fast-paced luxury environment, assisting customers, handling POS duties, and contributing to a seamless shopping experience.