Seasonal Luxury Sales Support Associate

Tapestry, Inc.; City of Syracuse (NY); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house headquartered in New York. The Sales Support Associate role is an integral part of the store's success, delivering friendly, efficient interactions at the cash wrap and a well-maintained sales floor.

You will support product flow from receipt to point of sale and ensure accurate transactions and a welcoming customer experience. On the sales floor, you will welcome clients, assist with product questions, perform POS operations, stock transfers, and merchandising

Qualifications

• 1+ year of retail experience, preferably in luxury or high-end service.
• Strong knowledge of fashion trends and market competition.
• Proficiency with cash registers and basic computer skills (iPad/laptop, POS, Internet).
• Excellent attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Strong English language proficiency.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and promotions; collect customer information where permitted.
• Receive, process, and organize shipments; report discrepancies; maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and update merchandising.
• Support sales floor activities and collaborate with team/management.
• Maintain housekeeping standards and follow Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

Stock replenishment

Tools

POS system

Job description

Coach is a global fashion house headquartered in New York. The Sales Support Associate role is an integral part of the store's success, delivering friendly, efficient interactions at the cash wrap and a well-maintained sales floor.

You will support product flow from receipt to point of sale and ensure accurate transactions and a welcoming customer experience. On the sales floor, you will welcome clients, assist with product questions, perform POS operations, stock transfers, and merchandising