Seasonal Luxury Retail Sales Support Associate

Tapestry; Leeds (AL); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in the United States. You will warmly welcome clients and provide personalized assistance, while operating the POS and ensuring a tidy, engaging sales floor.

You will process shipments, restock merchandise, and support stockroom organization while upholding the brand’s service standards. A strong command of English and a flexible schedule are required, with potential lifting up to 50 lbs.

Qualifications

• 1+ retail experience (cashier/stock) preferred in luxury retail service.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems; basic computer skills (iPad/laptop), Mobile POS and Internet; read price/product release sheets.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and keep cash wrap organized; handle cash/media per policy.
• Suggest add-ons, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies; maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests; collaborate with team/management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Communication

English proficiency

Attention to detail

Multitasking

Tools

Cash register systems

iPad / laptop

Mobile POS

Walkie talkie

Price/product release sheets

Job description

Coach is seeking a Sales Support Associate in the United States. You will warmly welcome clients and provide personalized assistance, while operating the POS and ensuring a tidy, engaging sales floor.

You will process shipments, restock merchandise, and support stockroom organization while upholding the brand’s service standards. A strong command of English and a flexible schedule are required, with potential lifting up to 50 lbs.