Seasonal Luxury Sales Support Associate

Coach; Columbia (SC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Job summary

Coach is seeking a Sales Support Associate in the United States to help ensure store success and efficiency. You will greet customers, process transactions, manage stock, and support merchandising and customer service efforts on the sales floor.

The role requires retail experience, strong English communication, and the ability to work a flexible schedule including nights and weekends. Training and a supportive team environment are provided.

Qualifications

• 1+ years of retail experience, preferably luxury retail service.
• Knowledge of fashion trends and market competition.
• Experience with cash registers, iPad/laptop, Mobile POS and internet.
• Strong attention to detail and organizational skills.
• Able to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests; collaborate with team and management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Communication

Attention to detail

Multitasking

English proficiency

Tools

POS systems

iPad / laptop

Walkie talkie

Price sheets

Job description

Coach is seeking a Sales Support Associate in the United States to help ensure store success and efficiency. You will greet customers, process transactions, manage stock, and support merchandising and customer service efforts on the sales floor.

The role requires retail experience, strong English communication, and the ability to work a flexible schedule including nights and weekends. Training and a supportive team environment are provided.