Seasonal Luxury Retail Sales Associate (Flexible Hours)

Tapestry, Inc.; Costa Mesa (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail experiences. The Sales Support Associate role focuses on welcoming clients, assisting with purchases, and maintaining a pristine sales floor while supporting stock flow from receipt to sale.

The position requires at least 1 year of retail experience, strong English communication, and comfort with POS systems; flexibility for nights, weekends, and peak seasons is expected. Training and growth opportunities are available.

Qualifications

• 1+ year retail experience or equivalent education
• Knowledge of fashion trends and competition in the marketplace
• Knowledge of cash register systems and basic computer skills (iPad/laptop, Internet)
• Able to read price and product release sheets
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Strong English language proficiency

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance
• Serve as a brand ambassador in the local market; support social media engagement
• Operate POS accurately; maintain cash wrap organization; handle cash/media per policy
• Suggest add-on products; promote gift cards; capture customer information where permitted
• Receive, process, and organize shipments and transfers; report discrepancies
• Manage stock levels; replenish sales floor; execute visual merchandising updates
• Support sales floor activities; respond to customer requests; collaborate with team
• Maintain housekeeping standards and adhere to Loss Prevention guidelines

Skills

Retail experience

Customer service

Attention to detail

Multitasking

Communication

English proficiency

Tech literacy

Fashion trend knowledge

Tools

Cash register systems

POS systems

iPad

Laptop

Mobile POS

Job description

Coach is a global fashion house known for luxury retail experiences. The Sales Support Associate role focuses on welcoming clients, assisting with purchases, and maintaining a pristine sales floor while supporting stock flow from receipt to sale.

The position requires at least 1 year of retail experience, strong English communication, and comfort with POS systems; flexibility for nights, weekends, and peak seasons is expected. Training and growth opportunities are available.