Seasonal Luxury Client Relations Coordinator (Onsite)

Join; Beverly Hills (CA); On-site; USD 28,929; Full time

Job summary

A leading retail company is seeking a Seasonal Client Relations Center Coordinator to enhance client experiences via phone, email, and live chat. Based in Beverly Hills, CA, this onsite role focuses on upholding high standards of service while resolving client inquiries and showcasing luxury product knowledge. Ideal candidates bring 1-2 years in customer service, strong communication abilities, and familiarity with CRM systems, working 37.5 to 40 hours per week, at an hourly rate of $21.00.

Qualifications

• Experience in luxury retail, hospitality, or high-end customer service.
• Demonstrate impeccable communication skills, both verbal and written.
• Ability to exercise sound judgment in complex situations.

Responsibilities

• Answer phone, email and live chat inquiries.
• Display and implement product knowledge.
• Follow up and resolve all client inquiries in a timely manner.

Skills

Strong verbal and written communication skills

Ability to manage complex requests

Proactive in identifying issues

Bilingual (English/Spanish) skills

High level of attention to detail

Education

1-2 years experience in call center or customer service role

Tools

Microsoft Excel

Microsoft Word

CRM systems

Job description

A leading retail company is seeking a Seasonal Client Relations Center Coordinator to enhance client experiences via phone, email, and live chat. Based in Beverly Hills, CA, this onsite role focuses on upholding high standards of service while resolving client inquiries and showcasing luxury product knowledge. Ideal candidates bring 1-2 years in customer service, strong communication abilities, and familiarity with CRM systems, working 37.5 to 40 hours per week, at an hourly rate of $21.00.