Lux Client Relations Seasonal Coordinator – Beverly Hills

Hermes; Beverly Hills (CA); On-site; USD 23,866 - 33,992; Full time

Job summary

Hermès is seeking a Seasonal Coordinator for their Client Relations Center in Beverly Hills, CA. The role includes managing inquiries via phone, email, and live chat while ensuring high customer service standards.

The ideal candidate will have 1-2 years of experience in customer service, preferably in luxury retail. Strong communication skills and attention to detail are essential. The position offers $21.00 hourly, with the opportunity starting in April 2026.

Qualifications

• Open availability, Monday through Sunday.
• Experience handling complex requests professionally.
• Proactive in identifying potential issues.

Responsibilities

• Answer phone, email, and live chat inquiries.
• Maintain confidentiality and company policies.
• Offer tailored solutions and recommendations.

Skills

Strong verbal communication skills

Strong written communication skills

Problem-solving capabilities

Attention to detail

Bilingual (English/Spanish)

Education

1-2 years' experience in customer service or call center

Experience in luxury retail or hospitality

Tools

CRM systems

Microsoft Excel

Microsoft Word

Job description

Hermès is seeking a Seasonal Coordinator for their Client Relations Center in Beverly Hills, CA. The role includes managing inquiries via phone, email, and live chat while ensuring high customer service standards.

The ideal candidate will have 1-2 years of experience in customer service, preferably in luxury retail. Strong communication skills and attention to detail are essential. The position offers $21.00 hourly, with the opportunity starting in April 2026.