Seasonal Luxury Client Concierge

Tiffany & Co; New Jersey; Hybrid; USD 32,000 - 33,000; Full time

Job summary

Tiffany & Co in Parsippany, New Jersey is seeking a Seasonal Client Advisor for our Client Contact Center onsite. You will support Tiffany clients with luxury service and product guidance across phone, email and live chat, delivering authentic brand experiences that build loyalty.

As a brand ambassador, you’ll listen to each client’s needs, make personalized recommendations, and handle inquiries with polished written and verbal communication.

Qualifications

• Sales experience
• Client-first mindset
• Excellent verbal and written communication skills
• High energy and passion
• Strong computer experience on multiple software platforms
• Ability to multitask across phone, email, and live message channels
• Flexible schedule including days, evenings, nights, weekends and holidays
• Must be authorized to work in the United States onsite

Responsibilities

• Achieve and exceed sales targets.
• Deliver elevated client experiences across phone, email, and live messaging channels.
• Resolve client matters empathetically and efficiently.
• Escalate issues promptly for timely resolution.
• Provide proactive product recommendations to clients.
• Demonstrate Tiffany brand knowledge to drive conversion and satisfaction.
• Build long-term client relationships by gathering relevant client information.
• Ensure compliance with policies and processes.
• Communicate with passion and authenticity in all interactions.

Skills

Sales experience

Client focus

Communication skills

Energy & passion

Tech proficiency

Multitasking

Flexible schedule

US work authorization

Job description

Tiffany & Co in Parsippany, New Jersey is seeking a Seasonal Client Advisor for our Client Contact Center onsite. You will support Tiffany clients with luxury service and product guidance across phone, email and live chat, delivering authentic brand experiences that build loyalty.

As a brand ambassador, you’ll listen to each client’s needs, make personalized recommendations, and handle inquiries with polished written and verbal communication.