Seasonal Luxury Client Concierge & Sales Expert

Tiffany & Co; Dallas (TX); On-site; USD 30,000 - 48,000; Full time

Job summary

Tiffany & Co. seeks a Seasonal Client Advisor to work on-site at our Irving, Texas contact center. You will support clients via phone, email and live chat, delivering luxury experiences and personalized sales guidance that reflect the Tiffany brand and history.

You will strive to meet sales targets while maintaining impeccable service, building lasting relationships, and communicating with passion and authenticity across all channels.

Qualifications

• Excellent verbal and written communication skills.
• High energy and passion for client service.
• Ability to multitask across phone, email and live chat.
• Authorization to work in the United States on site.
• Flexible schedule including days, evenings, weekends and holidays.
• Strong computer experience across multiple software platforms.

Responsibilities

• Achieve and exceed sales targets.
• Deliver elevated, positive client experiences across channels.
• Resolve client matters empathetically and efficiently.
• Escalate urgent issues to ensure prompt resolution.
• Initiate proactive, relevant product recommendations.
• Demonstrate Tiffany brand storytelling and product knowledge.
• Build long-term client relationships with personalization.
• Ensure compliance with all policies and processes.

Skills

Excellent communication

Multitasking

Customer focus

Work authorization

Flexible schedule

Tech-savvy

Job description

Tiffany & Co. seeks a Seasonal Client Advisor to work on-site at our Irving, Texas contact center. You will support clients via phone, email and live chat, delivering luxury experiences and personalized sales guidance that reflect the Tiffany brand and history.

You will strive to meet sales targets while maintaining impeccable service, building lasting relationships, and communicating with passion and authenticity across all channels.