Seasonal Laborer & Support Technician

Luminate Broadband; Steamboat Springs (CO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Seasonal Laborer & Support Technician to assist in delivering exceptional service to residential and business customers. This role involves hands-on support for fiber installations and troubleshooting, ensuring projects are completed safely and efficiently. You will work closely with skilled technicians in various environments, contributing to the organization of job sites and maintaining high standards of customer service. Ideal candidates will thrive in outdoor settings and possess a strong commitment to teamwork and safety. If you're ready to take on a dynamic role in a growing company, this is the opportunity for you!

Qualifications

• Ability to work outdoors in all weather conditions.
• Must possess and maintain a valid driver's license.

Responsibilities

• Assist Fiber Technicians with installations and troubleshooting.
• Maintain organization of warehouse and job site.
• Audit and map Luminate's Fiber Plant.

Skills

Customer service

Teamwork

Microsoft Office suite

Fiber hand tools

WIFI Troubleshooting

Tools

Fiber hand tools

Collaborative software

Job description

Job Description

Job Description

The role

The Seasonal Laborer & Support Technician will assist Luminate Field Staff to deliver an exceptional experience to Luminate Broadband's residential and business customers. They will be responsible for performing various physical tasks to support operations, maintenance, and installation activities. This role involves manual labor, equipment handling, and assisting skilled workers to ensure projects are completed safely and efficiently. This is a seasonal role with a maximum of 1,000 working hours.

Key Responsibilities

• Assist Fiber Technicians in installing, connecting, and troubleshooting fiber-to-the-premises (FTTP) and fixed wireless solutions for residential and commercial customers.
  • Aerial fiber installations
  • Under Ground (UG) conduit and fiber installations
  • Radio Frequency equipment installations
• Assist with warehouse, yard, and job site organization, keeping items stocked and space orderly.
• Assist Tier II Support Tech in troubleshooting, maintaining, and repairing customer internet services.
  • Fiber Repair
  • Equipment Replacement
  • WIFI Troubleshooting and setup
• Assist Outside Plant Engineer to audit and map Luminate's Fiber Plant
  • Aerial Audit
  • UG Audit
  • Site Visit for plant design
• Other duties as assigned.

Key skills

• Customer service-focused with a high degree of professionalism
• Ability to work outdoors in all weather conditions
• Able to work in both underground and aerial environments climbing ladders and within a bucket truck.
• Familiar with Microsoft Office suite and collaborative software.
• Focused on teamwork and able to collaborate with colleagues to work toward resolving customer needs.
• Required to conduct work in a safe and efficient manner
• Able to work with various fiber hand tools and software applications, both common and proprietary to Luminate Broadband.
• Must possess and maintain a valid driver's license.

Candidates must pass a pre-employment drug screen.

Job Posted by ApplicantPro