Seasonal IT Support Specialist — Cruise Perks + Growth

Princess Cruises and Holland America Line; Healy (AK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Travel - FREE CRUISE AFTER FIRST SEAS0

Reward for Referral Program

Experience - Of a lifetime!

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

Job summary

Princess Cruises and Holland America Line seeks an IT Technical Support Specialist to keep systems running and users connected across the Denali Employee Community. You will troubleshoot hardware and software, install devices, and coordinate network-related tasks to maintain productivity.

This seasonal full-time role requires an Associate's degree or equivalent experience in IT, with a proactive, team-oriented mindset and the ability to work in a fast-paced environment.

Qualifications

• Associate's degree or equivalent experience in the computer field.
• Broad-based knowledge of computer hardware, operating systems, and applications software.
• Experience in networked environments.
• Must pass a pre-employment background check.
• Must be eligible to work in the United States; no visa sponsorship available.

Responsibilities

• Evaluates and resolves user hardware and software problems.
• Installs PCs, printers, software, and terminals.
• Assists with file server backups and data/voice cabling and connections.
• Coordinates vendor-provided repairs and maintenance.
• Maintains inventory of computer hardware and assists with departmental projects.

Skills

Organize & prioritize

Teamwork

Fast-paced environment

Independent work

Policy compliance

Physical stamina

Education

Associate degree or equivalent

Job description

Princess Cruises and Holland America Line seeks an IT Technical Support Specialist to keep systems running and users connected across the Denali Employee Community. You will troubleshoot hardware and software, install devices, and coordinate network-related tasks to maintain productivity.

This seasonal full-time role requires an Associate's degree or equivalent experience in IT, with a proactive, team-oriented mindset and the ability to work in a fast-paced environment.