IT Support Specialist - Free Cruise After First Season

Princess Cruises and Holland America Line; Alaska; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Travel - FREE CRUISE AFTER FIRST SEAN

Referral Program

Experience - Of a lifetime!

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

Job summary

Princess Cruises and Holland America Line is seeking an IT Technical Support Specialist for Mt. McKinley Princess Wilderness Lodge to keep systems running and users connected.

You will troubleshoot hardware, resolve software issues, and guide users through tech challenges to maintain productivity. As part of a seasonal full-time team, you’ll support a fast-paced lodge environment, collaborate with IT colleagues, and contribute to reliable operations while delivering excellent guest and staff

Qualifications

• Associates degree or equivalent experience in the computer field.
• Proficiency in computer applications with broad hardware, OS, and software knowledge.
• Experience in networked environments.
• Must pass a pre-employment background check.
• Minimum age 18 to reside in company housing.
• Must be eligible to work in the United States; no visa sponsorship available.

Responsibilities

• Resolve user hardware and software problems.
• Install PCs, printers, software, and terminals.
• Assist with file server backups and data/voice cabling installations.
• Coordinate vendor repairs and maintenance.
• Maintain IT hardware inventory and support departmental projects.

Skills

Associates degree

IT basics

Networking basics

Background check

US work eligibility

Education

Associates degree or equivalent

Tools

PC hardware

Operating systems

Networking hardware

Job description

Princess Cruises and Holland America Line is seeking an IT Technical Support Specialist for Mt. McKinley Princess Wilderness Lodge to keep systems running and users connected.

You will troubleshoot hardware, resolve software issues, and guide users through tech challenges to maintain productivity. As part of a seasonal full-time team, you’ll support a fast-paced lodge environment, collaborate with IT colleagues, and contribute to reliable operations while delivering excellent guest and staff