Seasonal In-Store Tech Support Specialist

Best Buy; Joplin (MO); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Benefits package

Paid time off

Job summary

Best Buy in Joplin, MO is seeking a part-time seasonal Geek Squad Agent to assist customers with technology needs, set up devices, and guide decisions on repair or replacement. You will work with a team to diagnose issues and provide clear, timely service in-store.

Ideal candidates are tech-enthusiastic, customer-focused and able to learn quickly in a fast-paced retail environment, including holidays and evenings. Training and benefits are provided.

Qualifications

• 3 months of experience in retail or customer service.
• Flexible schedule including holidays, nights and weekends.
• Passion for technology and problem solving.
• Ability to learn quickly in a fast-paced environment.

Responsibilities

• Provide positive, timely service to customers during the check-in and checkout process.
• Understand technology issues by asking questions and providing accurate next steps.
• Help customers set up new devices and advise on repair vs replacement.
• Monitor service queues and provide accurate status updates.
• Maintain knowledge and skills through certified training courses.
• Communicate clearly and partner with fellow agents.

Skills

Retail experience

Customer service

Tech enthusiasm

Job description

Best Buy in Joplin, MO is seeking a part-time seasonal Geek Squad Agent to assist customers with technology needs, set up devices, and guide decisions on repair or replacement. You will work with a team to diagnose issues and provide clear, timely service in-store.

Ideal candidates are tech-enthusiastic, customer-focused and able to learn quickly in a fast-paced retail environment, including holidays and evenings. Training and benefits are provided.