Seasonal Guest Services & Ticketing Agent

Schweitzer; Sandpoint (ID); Sur place; USD 19 000 - 22 000; Plein temps

Avantages offerts par ce poste

Free Alterra Mountain Resort pass

Employee housing

Discounted onsite childcare

Accrued paid sick leave

401(k) match

Great discounts and access to proDeals

Medical benefits, vacation time, and a

paid parental leave

Résumé du poste

Schweitzer in Sandpoint, Idaho is seeking a Seasonal Sales & Guest Services Associate to process sales, fulfill orders for tickets and season passes, and assist guests at the point of sale. You will interact with guests face to face and via phone, requiring friendly and accurate service.

Weekend and holiday work is required. Stand/walk for full shifts; strong public relations and guest service skills are essential to success in a fast-paced resort environment.

Qualifications

• Minimum education: English reading, writing and verbal communication plus basic math.
• Previous guest service experience preferred.

Responsabilités

• Process sales and order fulfillment through the POS system, including discounts and coupons.
• Sell daily lift tickets and season passes (parking, lockers).
• Answer phone on Guest Service line.
• Balance cash and card transactions.
• Maintain a helpful and empathetic demeanor with guests.
• Know Schweitzer products and events.

Connaissances

POS experience

Cash handling

10-key typing

Public relations

Guest service

Formation

English reading/writing

Basic math

Guest service experience preferred

Outils

Point of Sale system

Description du poste

Schweitzer in Sandpoint, Idaho is seeking a Seasonal Sales & Guest Services Associate to process sales, fulfill orders for tickets and season passes, and assist guests at the point of sale. You will interact with guests face to face and via phone, requiring friendly and accurate service.

Weekend and holiday work is required. Stand/walk for full shifts; strong public relations and guest service skills are essential to success in a fast-paced resort environment.