Seasonal Guest Services Attendant — Indoor Resort

Spirit Mountain; Duluth (MN); On-site; USD 17,000 - 22,000; Part time

Job summary

Spirit Mountain in Duluth, MN is seeking a dedicated guest services associate to assist guests at the ticket sales, guest service, and information desks. You will help with inquiries, lost and found, and provide a welcoming atmosphere for all visitors.

This seasonal role includes winter operations from December through April, with weekend and holiday availability required. You will work as part of a collaborative team focused on guest satisfaction and smooth operations.

Qualifications

• Excellent communication and interpersonal skills.
• Passion for customer service and hospitality.
• Ability to handle multiple tasks in a fast-paced environment.
• A friendly, outgoing personality, capable of making guests feel at ease.
• Must be available to work during weekends and holidays.

Responsibilities

• Serve as the first point of contact for guests, offering information and assistance.
• Address questions, concerns, and manage lost and found items.
• Create a welcoming and informative atmosphere for all visitors.
• Collaborate with other team members to ensure a seamless guest experience.
• Handle guest issues with empathy and efficiency.
• Maintain a thorough understanding of resort facilities, services, and events.

Skills

Excellent communication

Interpersonal skills

Customer service focus

Multitasking ability

Outgoing personality

Job description

Spirit Mountain in Duluth, MN is seeking a dedicated guest services associate to assist guests at the ticket sales, guest service, and information desks. You will help with inquiries, lost and found, and provide a welcoming atmosphere for all visitors.

This seasonal role includes winter operations from December through April, with weekend and holiday availability required. You will work as part of a collaborative team focused on guest satisfaction and smooth operations.