Seasonal Guest Services Associate - Ski Resort

Mountain Capital Partners; Oregon; On-site; USD 21,000 - 28,000; Full time

Job summary

Mountain Capital Partners at Willamette Pass Resort in Crescent Lake Junction, Oregon, seeks a friendly guest services associate for a seasonal role. You will greet guests, help with ticket and season pass purchases, gear rentals, and snow school redemptions to start their day on the mountain.

Respond to emails, manage lost and found, and coordinate with other departments while keeping an upbeat, outdoor-ready attitude. Weekend and holiday availability is required.

Qualifications

• Knowledge of skiing and winter activities preferred.
• Proficient with computers and basic software.
• Capable of working in fast-paced outdoor settings.
• Available to work weekends and holidays.

Responsibilities

• Welcome guests warmly and respond to inquiries professionally.
• Assist guests with ticket, season pass purchases, equipment rentals, and snow school redemptions.
• Respond to guest emails promptly and helpfully.
• Handle lost and found items, ensuring secure storage and return.
• Be the point of contact for guest concerns and resolve them promptly.
• Complete opening/closing procedures; assist other departments as needed.

Skills

Skiing knowledge

Computer skills

Outdoor work ability

Weekend/holiday availability

Job description

Mountain Capital Partners at Willamette Pass Resort in Crescent Lake Junction, Oregon, seeks a friendly guest services associate for a seasonal role. You will greet guests, help with ticket and season pass purchases, gear rentals, and snow school redemptions to start their day on the mountain.

Respond to emails, manage lost and found, and coordinate with other departments while keeping an upbeat, outdoor-ready attitude. Weekend and holiday availability is required.