Seasonal Guest Experience Specialist

lululemon; San Diego (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Extended health & dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon seeks an Educator to deliver world-class guest service and product education in our yoga and athletic apparel stores. You will engage with guests, assess needs, and provide tailored purchase and return solutions while presenting technical product information.

You’ll move through the floor to assist guests, support store operations, and ensure an inclusive, engaging environment. Eligibility includes ability to work legally in store location and a flexible schedule including evenings,

Qualifications

• World-class customer service experience or guest experience
• Ability to engage with guests on the sales floor and explain product education
• Willingness to move through the store to assist guests and maintain luxury environment
• Comfort with a flexible schedule including evenings, weekends, and holidays

Responsibilities

• Engage with guests to deliver a great guest experience
• Assess guests' needs and provide customized purchase and return solutions
• Provide technical product education about benefits and use of products
• Maintain on-floor presence and support store operations
• Receive guest feedback and work with leadership to address issues
• Collaborate with team to ensure inclusive, respectful store environment

Skills

Guest experience

Customer service

Inclusion & diversity

Integrity & honesty

Personal responsibility

Self-awareness

Collaboration & teamwork

Enthusiasm

Education

High school diploma or equivalent

Job description

lululemon seeks an Educator to deliver world-class guest service and product education in our yoga and athletic apparel stores. You will engage with guests, assess needs, and provide tailored purchase and return solutions while presenting technical product information.

You’ll move through the floor to assist guests, support store operations, and ensure an inclusive, engaging environment. Eligibility includes ability to work legally in store location and a flexible schedule including evenings,